Support

Having trouble with Boxwood? We're happy to help.

Common Questions

How do I restore a purchase on a new device?
Open the app, go to Settings, and tap "Restore Purchases." This will restore any courses or bundles you've purchased, linked to your Apple ID.

Can I use Boxwood offline?
Yes. All puzzles are stored on your device. You can train without an internet connection.

How do I sync progress across devices?
Sign in with your email, Apple, or Google account from the Settings screen. Your progress will sync automatically when you're online.

Are purchases one-time or recurring?
Every purchase is one-time. You buy a course or a bundle once and own it forever — there are no subscriptions, nothing to renew, and nothing to cancel.

Contact Us

If you need further help, email us at thegrenadinekid25@gmail.com and we'll get back to you within 24 hours.

Boxwood is made by Tortoise — a small software company building calm technology that protects human flourishing.